Telecoms fraud poses a significant threat to revenue, and fraudsters have honed their skills, especially during the festive season when companies may be more vulnerable. With the holidays approaching, it's crucial to be vigilant.

Fraudsters capitalise on the extended closures during Christmas, taking advantage of reduced oversight to commit telecoms fraud. They may exploit external ports to access PBX systems, making unauthorised calls to premium rate numbers. Ensure robust security measures are in place to stop potential breaches.

Another avenue for fraud is through unprotected SIP Trunks, where open IP ports enable fraudsters to manipulate your phone system for calls to premium numbers. Unfortunately, many businesses only discover the fraud when faced with an unexpectedly high bill.

As you wrap up your holiday preparations, allocate some time to bolster the security of your telecoms equipment. Verify that your VoIP system is fortified, and update fraud settings on the Voiceflex portal with realistic limits.

Don't forget to address potential vulnerabilities: check for default passwords, especially on multiple admin accounts, and secure remote configurations to known IP addresses. Change passwords for built-in accounts to enhance overall security.

If you have any concerns or queries, our team is here to assist. Contact us at 020 3301 6000 or via email at support@voiceflex.com.

Protect your business, and have a safe and secure holiday season!